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How to Master Website Personalization

Smart Content
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How to Master Website Personalization In the summer, there's so many things I enjoy: The sun, the temperature, chilled drinks, BBC's Pride and Prejudice miniseries, but most of all … my summer subscription box. The seasonal subscription box I'm subscribed to gives me a little something extra to look forward to every couple of months, and the company has a knack for making me feel like a valued customer. In my opinion, it starts with the website. Every time I log on, the homepage is configured to my account, browsing history, and activity: The dashboard greets me by name and gives me an update about my next box, like when it'll be shipped. Next to that, I can look at order history and manage account settings. Underneath, I can look at what I received the previous season with the option to purchase something I really love. Websites that are designed to adapt based on previous behavior make me feel like a valued customer. Every time I visit FabFitFun, I know I won't have to follow multiple links for updated shipping information because it's displayed at the top of the page. This tells me that the company thought of a question I might have and solved for it beforehand. If you're one of the 63% of marketers ready to update their website, let's talk about an essential: personalization. Personalized websites deliver a customized experience to visitors. They configure based on a visitor's behavior on the website, demographics, and interests. 88% of marketers believe...

How Dynamic Content Makes Your Marketing More Personal

Smart Content
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How Dynamic Content Makes Your Marketing More Personal The first time Amazon introduced me to the perfect book for me via their recommendation engine, I was completely awed. The idea that a website could not only recognize a return visitor, but also discern their interests and alter their site experience accordingly felt like nothing short of magic. For instance, when I check Amazon's site, I can find numerous personalized recommendations just for me, and it still feels like a delight, every time. Since then, data-driven personalization has become more common, though not entirely pervasive in the marketing space — perhaps due to a lack of understanding around how it really works. I mean, just what drives all this highly adaptive content? More than that, how does adaptive content affect a lead's decision-making process? That's what we'll go to in this post. I'll break down the concept of "smart," or "dynamic" content, explain what it is, how it works, and give you some strategies for incorporating it into your marketing. First, let's explain what dynamic content is and why it's important to use for your business. What is Dynamic Content? Smart content delights customers. When you utilize data-driven content, you can influence a lead's buyer journey. Let's talk about what exactly dynamic content means. Dynamic content creates an experience that's customized specifically for the visitor or reader at that moment. One of the most well-known examples of smart...