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30 Leadership Behaviors You Need to be an Excellent Leader

Leadership
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30 Leadership Behaviors You Need to be an Excellent Leader Leadership isn’t just about control — it’s also about actions and behaviors. As a leader, do your current leadership behaviors align with both your and your team's goals? And does your behavior boost your team’s morale or bring the mood down — resulting in high turnover and less efficiency? To help you answer those questions, we've put together a breakdown of the kind of conduct that leaders should exhibit. Leaders who don't possess these behaviors may struggle with completing objectives, maintaining a healthy work environment, or managing their team members. With that in mind, let's take a look at 30 examples of leadership behaviors that will benefit both you and your team. Effective Leadership Behaviors Examples 1. Compassion Compassion means having sympathy and concern for others, especially when they are experiencing misfortune. Leading with compassion builds trust and promotes collaboration. Your employees will feel more comfortable confiding in you about issues that may be disrupting their workflow. 2. Adaptability An excellent leader is always prepared to shift priorities and processes to adapt to changing market conditions. New viral social media sites are popping up every day. State-of-the-art technologies are always in development and changing the ways consumers interact with products and services. Adaptable leadership means working to keep up with these changes and ensuring that your business model is always up-to-date and evolving. 3. Coaching mindset Having a coaching mindset means wanting to help your employees improve their...

How Emergent Leadership Can Help Your Team Thrive

Leadership
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How Emergent Leadership Can Help Your Team Thrive Think of every group project you’ve been in – whether in high school, college, internship, or other. Often, someone would naturally take the reigns without being officially appointed as the leader – that’s called emergent leadership and it’s something you may want to leverage in your professional life. Learn the key characteristics of emergent leadership, examples of it in daily life, and the benefits of this approach. Emergent leadership allows the right leader to be elected once they have demonstrated their potential in group settings. This will be someone who has earned the respect and trust of their colleagues and are able to inspire them. Too often, companies bring in new leaders and there’s a big adjustment period. They may struggle with communication, understanding their teams’ values, establishing trust, or a number of key elements needed to propel a team forward. This approach democratizes leadership by letting employees make key decisions regarding not only their leaders but also their projects. As a result, you can get employees who are more invested in the company and serve as its champion. Promoting emergent leadership within your team is all about fostering an environment of collaboration and ownership. As a manager, you will serve as a resource while allowing your team to take the lead. By creating this environment, your direct reports will feel comfortable bringing their full selves to work and take the lead whenever their skills align. To recap, emergent leadership:...

Data-Backed Tips for Successful Hybrid Team Leadership in 2022

Leadership
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Data-Backed Tips for Successful Hybrid Team Leadership in 2022 According to Microsoft’s 2022 Annual Work Trend Index Report, 53% of employees are considering transitioning to a hybrid work setup in the next year and hybrid work is up seven points from 2021. So, what does it take to lead a hybrid team? We’ve got a few tips. 1. Set rules of engagement. When everyone’s in the office, many rules and behaviors go unsaid. After all, everyone is in the same space, so it’s easier to pick up on cues. However, when everyone is scattered, it changes how you approach them. Microsoft’s report found that following the pandemic, few companies (only 28%) have met with their teams to define their new normal since switching to a hybrid or remote model. This can lead to confusion, unmet expectations, and high attrition rates. Setting a structure around communication and collaboration allows the team to work more efficiently as it promotes cohesion among all members, despite the physical distance. 2. Leverage asynchronous communication. Speaking of distance, it can be nearly impossible to get everyone on a call at the same time depending on where your team is. For instance, say you have some team members in California, others in New York, and some overseas in Kenya. Those are three time zones, meaning three different work schedules. One way to keep your team connected is to leverage asynchronous tools. For instance, you can utilize bots within your messaging system, whether it’s Slack, Teams, or...

Why Workplace Authenticity Matters More than Ever, According to Credly’s VP of Customer Success

Leadership
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Why Workplace Authenticity Matters More than Ever, According to Credly's VP of Customer Success Pre-pandemic, it was relatively easy to keep tight boundaries between our personal and professional lives. But in a post-pandemic world, things have shifted. Now, people have their dogs or children in the background during Zoom calls. Others have yoga breaks and book clubs blocked into their work calendars. Companies have also put a bigger focus on their employees' mental and physical health: For instance, HubSpot began offering its employees access to mental health tool Modern Health, as well as an employee discount for the Headspace app. All of which is to say: The workplace has changed, and whether people work from home or return to the office, they're going to want — and expect — the freedom of bringing their full selves to work. Here, I sat down with Krystal Lamoureux, VP of Customer Success at Credly, to learn her leadership tips for encouraging employees to bring their full selves to work. Let's dive in. What It Means to Bring Your Whole Self to Work, and Why It Matters For starters, I asked Lamoureux what it means to bring her 'full self' to work. She told me, "I think the pandemic has helped me realize that being a professional does not mean I have to check my personal life at the door. It forced me to shrink everything about me to fit inside the four...

16 Leadership Resources for Any Stage of Your Career [+ 9 Extra Tools]

Leadership
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16 Leadership Resources for Any Stage of Your Career When you think of leadership resources, terms like ROI, budget, and management might come to mind. But the data is in. There's a new way to think about leadership. It's time to focus on the relationships that are essential to business success. According to a 2021 Gallup report, only 20% of employees feel engaged at work. Low employee engagement is a quality of life issue, and it’s also expensive. Low engagement costs companies $8.1 trillion per year. Whether you’re starting your first job or managing a tough team, these resources for leadership development can help. These are the tools that can help you thrive both personally and professionally. While there are many qualities that make someone a great leader, this list focuses on three areas that anyone can use: Leadership Resources for Empathy Leadership Resources for Communication Leadership Resources for Support and Development Let’s get started. Leadership Resources for Empathy Empathy makes it onto every top ten list for leadership qualities. Empathy can improve: Innovation Engagement Retention Inclusivity But a 2021 EY study says that 54% of employees left their jobs because of a lack of empathy from their boss. These resources can help you be a more empathetic and authentic leader. And they can help you whether you’re working to support your teammates or leading your own team. 1. The Radical Candor Framework Book, Podcast, and Workshops Price: $18 for...

How to Share Your Strengths and Weaknesses During A Job Interview

Leadership
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How to Share Your Strengths and Weaknesses During A Job Interview You’re sitting across from a hiring manager, or even worse, a group of people interviewing you for a role, and the dreaded question comes up… "What are your weaknesses?" You spend what seems like an eternity battling inside your own head, "Do I tell them I’m occasionally late or that I take things too personally?" before settling on a response that makes you groan: "I just care too much and I work too hard." While that question isn’t likely to be left off the interview checklist anytime soon, you know it’s likely coming and can spend some time in self-reflection before your next interview, so you can answer it truthfully and respectfully. Its sister question, "What are your strengths" is coming as well, so it’s best to be prepared ahead of time. What are strengths and weaknesses? Strengths are a set of skills or character traits you possess that assist you in carrying out your duties in a productive and efficient manner and make you an excellent candidate for a job. Weaknesses are characteristics or shortcomings that when left unchecked, may hamper your ability to do your job well. It can be difficult to toot your own horn during an interview. Even more challenging, is finding a balance between being honest about some of your shortcomings, without turning the hiring manager off to the idea of hiring you. Take some time before each interview (and ideally before you...

How to Write A Statement of Qualifications

Leadership
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How to Write A Statement of Qualifications Finding a new job can be a nerve-wracking experience. You pour your heart and soul (not to mention your entire work history) into this document and wait by the phone (or your inbox) for the interview requests to come in. Fortunately, there’s a better way to communicate your skills and achievements to a potential employer than the traditional resume and summary. Before you send out resumes for your next career move, learn how a statement of qualifications can help you stand out as a candidate. What is a Statement of Qualifications? A Statement of Qualifications (SoQ) is a shortlist that highlights your most applicable skills and experiences. Your traditional resume, fleshing out each qualification through your relevant work history follows your SoQ. You can think of a Statement of Qualifications in relation to the adage "don’t bury the lead." It comes from the world of journalism and it’s a constant reminder that you should write the most important thing first. Why? Because if you don’t hook the person reviewing your information in the first few sentences, there’s a possibility they won’t read the rest of your resume. Image Source Your job as an applicant is to make sure that you put your most impressive qualifications at the top of your resume so the reader can’t miss them. A well-written Statement of Qualifications will instantly capture the recruiter or hiring manager’s attention and encourage them to read your resume thoroughly and with...

The Content Marketer’s Guide to Thought Leadership

Leadership
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The Content Marketer's Guide to Thought Leadership Oprah. Dave Ramsey. Seth Godin. Besides being highly successful in business, these people are considered thought-leaders – or experts — in their industry. Similarly, as a marketer, being an expert in your field is crucial. To do that, you have to drive traffic to your site, nurture and convert leads, and build brand authority and reputation. That's where thought leadership comes in. Below, let's review what thought leadership is and how to use it in your marketing strategy. We'll also explore the best examples and types of content you can consider creating. A person or company might use thought leadership as a content marketing strategy because providing value to your audience demonstrates your brand helpfulness. Then, down the road when someone is seeking a product or service like the ones you provide, they'll turn to you first. If you're good at it, you'll increase awareness among your target audience, generate more leads, improve social proof, and boost engagement online. For instance, Brian Dean is a thought leader in the SEO space. By regularly posting content related to his expertise, he's proven his value as a content marketer worth following. More on him later. But first, how do you incorporate thought leadership into your marketing strategy? Here, we'll analyze the top thought leadership marketing tips. Thought Leadership Marketing Now that we've covered what thought leadership is, let's review some best practices before you get started. 1. Know your audience and continue learning...

How to be a Good Leader [Research + Expert Tips]

Leadership
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How to be a Good Leader Good leadership is vital for the long-term success of your organization. Consider, for instance, how there's a 56% reduction in burnout and 845% greater odds of employee engagement when leaders connect people to purpose, accomplishment, or each other. Good leaders inspire and motivate their employees. But it's easier said than done. There are many ways to be a good leader, and it isn't a one-size-fits-all approach. If you're unsure how to become a good leader, you're in luck. Here, we'll explore research-backed or expert-backed tips for becoming a better leader at work. Let's dive in. What does it mean to be a good leader? While the term "good leader" can be difficult to define, it's easy to spot in practice. A good leader should have the following qualities: Resiliency Optimism Flexibility Integrity Accountability Empathy Humility Vision Additionally, when we surveyed 300 people across the U.S., 44% respondents marked "Ability to communicate" as the most important trait/skill of a good leader. Strong communication skills came ahead of resiliency, creativity, humility, and even self-awareness. Ultimately, a good leader is meant to inspire, motivate, and challenge each team member to hit their goals, impact the business' bottom-line, and reach their fullest potential. In his TedTalk "Why good leaders make you feel safe", Management theorist Simon Sinek says a good leader is someone who makes their employees feel safe and secure. Learn more about...

Chief Operating Officer (COO): Everything You Need to Know About This Important Role

Leadership
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Chief Operating Officer (COO): Everything You Need to Know About This Important Role Most companies have goals related to growth. I’m not sure of many companies that want to make less money or reach fewer people over time. However, a company can’t just magically make more money, reach new customers, or grow a team overnight. It takes intention and strategy from an experienced leader to facilitate this type of growth. As a company looks to scale, having a qualified chief operating officer is a critical aspect of making those growth goals a reality. Leading this type of change as a chief operating officer can be a dynamic opportunity for budding business leaders. Let’s discuss the significance of the role, what a chief operating officer does, and the qualifications you’ll need to become one. If a company has a chief operating officer in place, this individual likely knows the ins and outs of the business and industry and is often responsible for making sure the company’s operational model is functioning properly. The COO needs to know how key functions of the company (including product, finance, marketing, service) all work together to deliver a positive experience for the customer while reaching key business goals. In 2021, the average base salary of a chief operating officer was $145,467 per year, though this figure can vary depending on the company and the experience level of the candidate. It’s worth noting how this role differs from the chief executive officer (CEO). Once a company...